Privacy Notice

Effective as of May 27, 2024
This Privacy Notice describes the information collection practices on the websites, mobile applications, products, and services (collectively referred to as the "Services") provided by Botmakers, LLC ("Instafill," "we," "us," or "our").
At Instafill, we respect the privacy rights of users and recognize the importance of protecting your information. This Privacy Notice explains how information is collected, retained, used, disclosed, and transferred by Instafill, as well as your available choices regarding your personal information.


Collection of Personal Information
The type of personal information we collect depends on your relationship with us and the Services you use. California law requires us to tell you if we share information for cross-contextual behavioral advertising. Described below by category is the information we may collect. We also indicate if we share it for cross-contextual behavioral advertising.
  • Documents: We store and process the files you upload to your account. We use the files only as you instruct us to.
  • Contact Information: This includes your name and email address.
  • Commercial Information: This includes billing and payment information (e.g., credit card number, expiration date), products, or services purchased.
  • Geolocation: This includes physical location and precise location when you sign up for or use our Service.
  • Submitted Information: We collect any information you submit to us, including feedback or questions.
  • Usage Information: We collect personal information about how you use our Services and the devices you use to access our Services, including (i) logs and session data, (ii) browser and operating system information, (iii) which site or mobile application you came from, (iv) which site you visit when you leave us, (v) areas of our site or mobile application you visit and any actions you take, and (vi) your IP address.
  • Transactional Data: We may collect the names and email addresses of parties to a transaction. We may also collect the subject line and the history of an individual's actions in connection with a transaction. This might include name, email address, IP address, and authentication methods.
We do not use or disclose sensitive personal information, as defined by California law, for inferring characteristics or for purposes other than those permitted by law.
Use of Personal Information
We use information for the following reasons:
  • To respond to your request and communicate with you: We use information to create your account and manage your relationship with us, including communication about our terms and policies, and to respond to your questions, whether they are customer service questions or questions about product education and training.
  • To provide and improve our Services: We use information to provide you with our Services, record details about transactions involving electronic documents, collect payments and respond to related inquiries, make our Services better, develop new features, and customize your experience with us. We also use information to analyze how our Services are used.
  • To conduct marketing activities: We use information to inform you about new features and products, our offers or products, or third-party offers or products we think you might find interesting. This may include phone, online, or email communications, surveys, sweepstakes, or other contests.
  • To protect our company and constituents: We use information to comply with our legal obligations, identify fraud, and secure our systems and Services.
  • Other uses as permitted by law or as disclosed to you
How We Collect Information
Information we collect directly from you

We collect information if you create an account or contact us. We also collect information when you upload, edit, fill in, or review an electronic document. This includes participation in surveys, sign-up for communications, and engagement on social media or community forums.

Information we collect automatically and passively

We collect information about users over time and across different websites and applications, working with third parties that collect personal information this way using tracking tools like browser cookies and web beacons.

Information we collect from others

Business partners may provide information about you to us, including marketers, partners, and researchers. Other customers may give us your personal information, for instance, when sending you a document to fill out or when adding you to an existing account.

We Combine Information

We may combine the personal information we receive from other sources with the personal information we collect from you and use it as described here.

Sharing and Disclosure of Information
We will not share personal information about you or any Content with any third parties, unless you allow it, as described in this Privacy Notice, or in connection with providing you the Instafill Services. We may share information with (i) third parties and vendors or other services providers working on our behalf; (ii) the third-party Instafill integrations or other third-party products that you choose to use while working with the Instafill Services; or (iii) when necessary, to protect the security and safety of our users or when required by law or a legal process.
Your Personal Information Choices
We understand that your personal information is important to you, and that is why you have choices in how your personal information is used and shared. You can exercise your data protection and privacy rights at any time by logging into your Instafill account and updating your preferences or contacting Instafill at [email protected].
For example, you can:
  • Update, access, and delete your account information;
  • Choose whether you wish to receive promotional and newsletter communications; and
  • Choose whether you wish to share personal information with and use Instafill integrations.
Retention of Personal Information
We keep your personal information for as long as necessary or relevant for the purposes for which it is processed, or as required by law. You can control and delete documents in your account at any time.
Security Measures
Instafill is committed to securing your personal information. We implement appropriate technological and organizational measures to protect your personal data from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Our security practices adhere to relevant legal requirements and industry standards. However, the Internet is not 100% secure, and we cannot guarantee complete security for your data. We encourage you to take precautions when using the Internet, such as not sharing your passwords and safeguarding your account information.
Third-Party Sites and Links
If you click on a link to a third-party website, you will be taken to sites we do not control. This includes our social media pages. These third parties’ privacy practices may be different from ours, and our Privacy Notice does not apply to their actions. We are not responsible for these third-party practices and encourage you to read their privacy notices carefully.
Children and Our Services
Our Services are not designed for and are not marketed to children under 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us at [email protected]. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information as soon as possible.
Changes to This Privacy Notice
We may make changes or updates to this Privacy Notice. We will notify you of any material changes to this Privacy Notice as required by law. This may include posting changes on our website. Please check our site periodically for updates.
Contacting Us
For questions or complaints regarding our use of your personal information or this Privacy Notice, please contact us at [email protected].