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| Form name: | Form 28, Request for Information |
| Number of pages: | 3 |
| Download form: | https://www.cbp.gov/sites/default/files/2025-05/cbp_form_28.pdf |
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Compliance Form 28
Validation Checks by Instafill.ai
1
Verifies that the 'FROM' and 'TO' sections are filled with appropriate carrier details.
This validation check ensures that the 'FROM' and 'TO' sections of the form are accurately completed with the relevant carrier details. It confirms that the information provided corresponds to recognized carriers and meets the necessary formatting requirements. By doing so, it helps to prevent any delays or issues in processing the request. This check is crucial for maintaining the integrity of the shipment information.
2
Confirms that any previously provided information to U.S. Customs and Border Protection (CBP) is indicated, including the port of entry and attached copies of previous replies if available.
This validation check verifies that any previously submitted information to U.S. Customs and Border Protection (CBP) is clearly indicated on the form. It ensures that the port of entry is specified and that any relevant copies of previous correspondence are attached if available. This is important for maintaining a comprehensive record of communications with CBP. By confirming this information, it aids in expediting the review process and ensuring compliance with regulations.
3
Ensures that all questions in the General Information section are answered accurately and relate specifically to the shipment described on the form.
This validation check ensures that every question in the General Information section is answered accurately and pertains directly to the shipment described in the form. It verifies that the responses are complete and relevant, which is essential for the clarity and effectiveness of the request. By doing so, it helps to eliminate any ambiguity that could lead to processing delays. This check is vital for ensuring that all necessary information is readily available for review.
4
Checks that a copy of the contract or purchase order is attached, along with any revisions and a detailed breakdown of additional costs or expenses incurred during the transaction.
This validation check confirms that a copy of the contract or purchase order is included with the form submission. It ensures that any revisions to the original documents are also attached, along with a detailed breakdown of any additional costs or expenses incurred during the transaction. This is crucial for providing a complete financial overview related to the shipment. By validating this information, it helps to facilitate a smoother review process and ensures transparency in the transaction.
5
Validates that if samples are submitted, a note is included regarding the return policy of samples consumed in analysis.
This validation check ensures that if samples are submitted with the form, there is a clear note regarding the return policy for samples that have been consumed during analysis. It verifies that the policy is explicitly stated to avoid any misunderstandings regarding the handling of the samples. This is important for compliance and for managing expectations related to the samples submitted. By confirming this information, it helps to streamline the process and clarify responsibilities.
6
Ensures that the certification section is signed by a corporate or company official, including their name, title, and date of request.
This validation check ensures that the certification section of Form 28 is properly signed by an authorized corporate or company official. It confirms that the official's name, title, and the date of the request are clearly provided, which is essential for the authenticity of the submission. By verifying these details, the software helps maintain compliance with regulatory requirements. This check is crucial for establishing accountability and traceability in the request process.
7
Confirms that complete contact information is provided, including email, telephone number, fax number, and the address of the submitting company or individual.
This validation check verifies that all necessary contact information is included in the form submission. It ensures that the email, telephone number, fax number, and physical address of the submitting company or individual are accurately provided. By confirming the completeness of this information, the software facilitates effective communication and follow-up regarding the request. This check is vital for ensuring that the designated CBP officer can reach the requester without any issues.
8
Verifies that any relationship to the seller of the merchandise is described, including how it affects the price paid or payable for the merchandise.
This validation check ensures that the form includes a clear description of any relationship to the seller of the merchandise. It verifies how this relationship may influence the price paid or payable for the merchandise, which is important for transparency and compliance. By confirming this information, the software helps to clarify any potential conflicts of interest or pricing discrepancies. This check is essential for maintaining integrity in the transaction process.
9
Checks that any descriptive or illustrative literature explaining the merchandise, its use, and operation is included.
This validation check verifies that any necessary descriptive or illustrative literature related to the merchandise is included with the form submission. It ensures that the documentation adequately explains the merchandise, its intended use, and how it operates. By confirming the inclusion of this literature, the software enhances the clarity and understanding of the request. This check is important for providing the designated CBP officer with all relevant information to make informed decisions.
10
Ensures that a copy of the form is returned with the reply to the designated CBP officer within 30 days of the request.
This validation check ensures that a copy of Form 28 is returned with the response to the designated CBP officer within the stipulated 30-day timeframe. It confirms that the requester adheres to the timeline set forth in the request process, which is crucial for timely processing. By verifying this requirement, the software helps to prevent delays and ensures compliance with regulatory timelines. This check is essential for maintaining the efficiency of the information request process.
11
Confirms that the confidentiality of the submitted information is acknowledged as per CBP guidelines.
This validation check ensures that the user acknowledges the confidentiality of the information they are submitting, in accordance with the guidelines set forth by the Customs and Border Protection (CBP). It verifies that the user understands the importance of protecting sensitive information and complies with the necessary protocols. By confirming this acknowledgment, the software helps maintain the integrity and security of the data provided. This step is crucial for safeguarding personal and proprietary information during the submission process.
12
Verifies that the Privacy Act Statement is reviewed and understood, outlining the authority, purpose, and routine uses of the information collected.
This validation check verifies that the user has reviewed and comprehended the Privacy Act Statement associated with the form. It ensures that the user is aware of the authority under which the information is collected, the purpose of the data collection, and the routine uses of the information. By confirming this understanding, the software promotes transparency and accountability in the handling of personal data. This step is essential for ensuring that users are informed about their rights and the implications of their submissions.
13
Ensures that all required documents and samples are relevant to the specific shipment described on the form.
This validation check ensures that all documents and samples submitted alongside the form are pertinent to the specific shipment being described. It verifies that the user has included all necessary paperwork that supports the information provided in the request. By confirming the relevance of these documents, the software helps streamline the review process and reduces the likelihood of delays. This step is vital for ensuring that the submission is complete and meets the requirements set by CBP.
14
Confirms that no required fields are left blank and that all information is complete.
This validation check confirms that all required fields on the form are filled out completely, with no blanks left unaddressed. It verifies that the user has provided all necessary information to facilitate the processing of their request. By ensuring that the form is fully completed, the software helps prevent potential issues that could arise from incomplete submissions. This step is crucial for maintaining the efficiency and effectiveness of the information request process.
15
Validates that the submission adheres to any additional instructions or requirements specified by CBP.
This validation check validates that the submission complies with any additional instructions or requirements outlined by CBP. It ensures that the user has followed all specified guidelines, which may include formatting, documentation, or procedural steps. By confirming adherence to these instructions, the software helps ensure that the submission is processed without unnecessary complications. This step is important for maintaining compliance with regulatory standards and facilitating a smooth review process.
Common Mistakes in Completing Form 28
Omitting the 'FROM' and 'TO' carrier details can lead to delays in processing your request. It is essential to provide complete and accurate information regarding the carriers involved in the transaction. To avoid this mistake, double-check that you have included all necessary carrier details before submitting the form. Ensure that the information is clear and legible to facilitate efficient communication with CBP.
Neglecting to indicate any previous information provided to CBP can result in confusion and may hinder the processing of your request. It is important to maintain a clear record of all communications and submissions to ensure that CBP has the complete context of your inquiry. To prevent this issue, review your past submissions and include relevant references in your current request. This practice not only aids in clarity but also demonstrates your diligence in following up on previous interactions.
Leaving questions unanswered in the General Information section can lead to incomplete submissions and may cause delays in processing. Each question is designed to gather specific information that is crucial for your request. To avoid this mistake, take the time to read each question carefully and provide thorough answers. If a question does not apply to your situation, consider indicating 'N/A' to clarify that it has been intentionally left blank.
Not attaching the required contract or purchase order copies can result in your request being deemed incomplete. These documents are often necessary to substantiate your request and provide context for CBP. To avoid this oversight, ensure that you have all relevant documents ready and verify that they are included with your submission. It may be helpful to create a checklist of required attachments to ensure nothing is overlooked.
Failing to include a breakdown of additional costs can lead to misunderstandings and may delay the processing of your request. Providing a detailed breakdown helps CBP understand the financial aspects of your inquiry and ensures transparency. To prevent this mistake, prepare a clear and concise summary of all additional costs associated with your request. This will not only facilitate a smoother review process but also enhance the credibility of your submission.
Submitting samples without a return request can lead to delays in processing and potential loss of the samples. It is essential to include a clear return request to ensure that the samples are handled appropriately and returned in a timely manner. To avoid this mistake, always double-check that your submission includes a specific request for the return of samples, along with any necessary shipping information. This will help streamline the process and prevent any misunderstandings.
A missing signature from a corporate official in the Certification section can render the form invalid and delay the processing of your request. It is crucial to ensure that the appropriate corporate official reviews and signs the document to confirm its authenticity. To prevent this issue, verify that the designated official is available to sign the form before submission and consider implementing a checklist to ensure all required signatures are obtained. This will help maintain the integrity of the submission.
Omitting the name, title, and date in the Certification section can lead to confusion and may result in the rejection of the form. Providing this information is vital for identifying the individual responsible for the submission and for record-keeping purposes. To avoid this mistake, take the time to fill out all required fields completely and accurately, ensuring that the name, title, and date are clearly indicated. This attention to detail will facilitate a smoother review process.
Not providing complete contact information can hinder communication and delay the processing of your request. It is important to include all relevant contact details, such as phone numbers and email addresses, to ensure that the reviewing party can reach you if further information is needed. To avoid this mistake, review the contact information section carefully and ensure that all fields are filled out completely. This proactive approach will help ensure that you remain informed throughout the process.
Failing to describe the relationship with the seller, if applicable, can lead to misunderstandings and may affect the evaluation of your request. Providing this context is essential for the reviewing party to understand the nature of the transaction and any potential conflicts of interest. To prevent this oversight, take the time to clearly articulate your relationship with the seller in the designated section of the form. This clarity will enhance the transparency of your submission and facilitate a more efficient review.
Failing to provide descriptive literature can lead to delays in processing your request. It is essential to include detailed information about the merchandise to ensure that the reviewing authority has all necessary context. To avoid this mistake, gather all relevant documentation and ensure it is attached before submission. Double-check that the literature clearly describes the items in question.
Submitting the form after the 30-day deadline can result in the request being denied or delayed. Timeliness is crucial in the processing of requests, and missing the deadline can complicate matters further. To prevent this issue, mark your calendar with the submission deadline and set reminders to ensure you complete the form on time. Additionally, consider submitting the form as soon as possible after receiving the request.
Overlooking the confidentiality assurances can lead to unintended disclosures of sensitive information. It is important to understand how your information will be used and protected by the CBP. To avoid this mistake, carefully read the confidentiality assurances provided and ensure you are comfortable with the terms before submitting your information. If you have concerns, consider reaching out to CBP for clarification.
Failing to review the Privacy Act Statement can result in a lack of understanding of your rights regarding personal information. This oversight may lead to unintended consequences regarding data privacy. To mitigate this risk, take the time to read the Privacy Act Statement thoroughly and ensure you understand how your information will be handled. If any part of the statement is unclear, seek assistance to clarify your rights and responsibilities.
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