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Form 28, Request for Information, page 1
Basic · 40/100Form Complexity Index

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What this form asks for

The AI fills all of it, from your answers or your documents.

Form 28, Request for Information, is used by U.S. Customs and Border Protection to obtain additional information from importers. This form is crucial for ensuring accurate classification and valuation of imported goods, which affects duty assessments and compliance with U.S. import laws.
Fillable fields58
Pages2
Form Complexity IndexBasic, 40/100

The AI checks your answers before you download

15 checks built for this form, so a wrong date or a missing answer is caught before anyone else sees it.

Verifies that the 'FROM' and 'TO' sections are filled with appropriate carrier details.

This validation check ensures that the 'FROM' and 'TO' sections of the form are accurately completed with the relevant carrier details. It confirms that the information provided corresponds to recognized carriers and meets the necessary formatting requirements. By doing so, it helps to prevent any delays or issues in processing the request. This check is crucial for maintaining the integrity of the shipment information.

Confirms that any previously provided information to U.S. Customs and Border Protection (CBP) is indicated, including the port of entry and attached copies of previous replies if available.

This validation check verifies that any previously submitted information to U.S. Customs and Border Protection (CBP) is clearly indicated on the form. It ensures that the port of entry is specified and that any relevant copies of previous correspondence are attached if available. This is important for maintaining a comprehensive record of communications with CBP. By confirming this information, it aids in expediting the review process and ensuring compliance with regulations.

Ensures that all questions in the General Information section are answered accurately and relate specifically to the shipment described on the form.

This validation check ensures that every question in the General Information section is answered accurately and pertains directly to the shipment described in the form. It verifies that the responses are complete and relevant, which is essential for the clarity and effectiveness of the request. By doing so, it helps to eliminate any ambiguity that could lead to processing delays. This check is vital for ensuring that all necessary information is readily available for review.

Checks that a copy of the contract or purchase order is attached, along with any revisions and a detailed breakdown of additional costs or expenses incurred during the transaction.

This validation check confirms that a copy of the contract or purchase order is included with the form submission. It ensures that any revisions to the original documents are also attached, along with a detailed breakdown of any additional costs or expenses incurred during the transaction. This is crucial for providing a complete financial overview related to the shipment. By validating this information, it helps to facilitate a smoother review process and ensures transparency in the transaction.

Validates that if samples are submitted, a note is included regarding the return policy of samples consumed in analysis.

This validation check ensures that if samples are submitted with the form, there is a clear note regarding the return policy for samples that have been consumed during analysis. It verifies that the policy is explicitly stated to avoid any misunderstandings regarding the handling of the samples. This is important for compliance and for managing expectations related to the samples submitted. By confirming this information, it helps to streamline the process and clarify responsibilities.

Ensures that the certification section is signed by a corporate or company official, including their name, title, and date of request.

This validation check ensures that the certification section of Form 28 is properly signed by an authorized corporate or company official. It confirms that the official's name, title, and the date of the request are clearly provided, which is essential for the authenticity of the submission. By verifying these details, the software helps maintain compliance with regulatory requirements. This check is crucial for establishing accountability and traceability in the request process.

And 9 more checks
  • Confirms that complete contact information is provided, including email, telephone number, fax number, and the address of the submitting company or individual.
  • Verifies that any relationship to the seller of the merchandise is described, including how it affects the price paid or payable for the merchandise.
  • Checks that any descriptive or illustrative literature explaining the merchandise, its use, and operation is included.
  • Ensures that a copy of the form is returned with the reply to the designated CBP officer within 30 days of the request.
  • Confirms that the confidentiality of the submitted information is acknowledged as per CBP guidelines.
  • Verifies that the Privacy Act Statement is reviewed and understood, outlining the authority, purpose, and routine uses of the information collected.
  • Ensures that all required documents and samples are relevant to the specific shipment described on the form.
  • Confirms that no required fields are left blank and that all information is complete.
  • Validates that the submission adheres to any additional instructions or requirements specified by CBP.

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Common Mistakes in Completing Form 28

The ones the AI is built to catch.

Failing to fill in 'FROM' and 'TO' carrier details
Omitting the 'FROM' and 'TO' carrier details can lead to delays in processing your request. It is essential to provide complete and accurate information regarding the carriers involved in the transaction. To avoid this mistake, double-check that you have included all necessary carrier details before submitting the form. Ensure that the information is clear and legible to facilitate efficient communication with CBP.
Not indicating previous information provided to CBP
Neglecting to indicate any previous information provided to CBP can result in confusion and may hinder the processing of your request. It is important to maintain a clear record of all communications and submissions to ensure that CBP has the complete context of your inquiry. To prevent this issue, review your past submissions and include relevant references in your current request. This practice not only aids in clarity but also demonstrates your diligence in following up on previous interactions.
Leaving questions unanswered in the General Information section
Leaving questions unanswered in the General Information section can lead to incomplete submissions and may cause delays in processing. Each question is designed to gather specific information that is crucial for your request. To avoid this mistake, take the time to read each question carefully and provide thorough answers. If a question does not apply to your situation, consider indicating 'N/A' to clarify that it has been intentionally left blank.
Failing to attach contract or purchase order copies
Not attaching the required contract or purchase order copies can result in your request being deemed incomplete. These documents are often necessary to substantiate your request and provide context for CBP. To avoid this oversight, ensure that you have all relevant documents ready and verify that they are included with your submission. It may be helpful to create a checklist of required attachments to ensure nothing is overlooked.
Not including a breakdown of additional costs
Failing to include a breakdown of additional costs can lead to misunderstandings and may delay the processing of your request. Providing a detailed breakdown helps CBP understand the financial aspects of your inquiry and ensures transparency. To prevent this mistake, prepare a clear and concise summary of all additional costs associated with your request. This will not only facilitate a smoother review process but also enhance the credibility of your submission.
Submitting samples without a return request
Submitting samples without a return request can lead to delays in processing and potential loss of the samples. It is essential to include a clear return request to ensure that the samples are handled appropriately and returned in a timely manner. To avoid this mistake, always double-check that your submission includes a specific request for the return of samples, along with any necessary shipping information. This will help streamline the process and prevent any misunderstandings.
Missing signature from a corporate official in Certification
A missing signature from a corporate official in the Certification section can render the form invalid and delay the processing of your request. It is crucial to ensure that the appropriate corporate official reviews and signs the document to confirm its authenticity. To prevent this issue, verify that the designated official is available to sign the form before submission and consider implementing a checklist to ensure all required signatures are obtained. This will help maintain the integrity of the submission.
Omitting name, title, and date in Certification section
Omitting the name, title, and date in the Certification section can lead to confusion and may result in the rejection of the form. Providing this information is vital for identifying the individual responsible for the submission and for record-keeping purposes. To avoid this mistake, take the time to fill out all required fields completely and accurately, ensuring that the name, title, and date are clearly indicated. This attention to detail will facilitate a smoother review process.
Not providing complete contact information
Not providing complete contact information can hinder communication and delay the processing of your request. It is important to include all relevant contact details, such as phone numbers and email addresses, to ensure that the reviewing party can reach you if further information is needed. To avoid this mistake, review the contact information section carefully and ensure that all fields are filled out completely. This proactive approach will help ensure that you remain informed throughout the process.
Failing to describe relationship with seller if applicable
Failing to describe the relationship with the seller, if applicable, can lead to misunderstandings and may affect the evaluation of your request. Providing this context is essential for the reviewing party to understand the nature of the transaction and any potential conflicts of interest. To prevent this oversight, take the time to clearly articulate your relationship with the seller in the designated section of the form. This clarity will enhance the transparency of your submission and facilitate a more efficient review.
Neglecting to include descriptive literature for merchandise
Failing to provide descriptive literature can lead to delays in processing your request. It is essential to include detailed information about the merchandise to ensure that the reviewing authority has all necessary context. To avoid this mistake, gather all relevant documentation and ensure it is attached before submission. Double-check that the literature clearly describes the items in question.
Not submitting the form within 30 days of request
Submitting the form after the 30-day deadline can result in the request being denied or delayed. Timeliness is crucial in the processing of requests, and missing the deadline can complicate matters further. To prevent this issue, mark your calendar with the submission deadline and set reminders to ensure you complete the form on time. Additionally, consider submitting the form as soon as possible after receiving the request.
Ignoring confidentiality assurances from CBP
Overlooking the confidentiality assurances can lead to unintended disclosures of sensitive information. It is important to understand how your information will be used and protected by the CBP. To avoid this mistake, carefully read the confidentiality assurances provided and ensure you are comfortable with the terms before submitting your information. If you have concerns, consider reaching out to CBP for clarification.
Not reviewing the Privacy Act Statement
Failing to review the Privacy Act Statement can result in a lack of understanding of your rights regarding personal information. This oversight may lead to unintended consequences regarding data privacy. To mitigate this risk, take the time to read the Privacy Act Statement thoroughly and ensure you understand how your information will be handled. If any part of the statement is unclear, seek assistance to clarify your rights and responsibilities.

Frequently Asked Questions About Form 28

 

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How does the AI fill out Form 28?
You answer a few questions in plain words, or upload a document you already have. The AI reads what you give it and puts each answer into the right field of Form 28, on every page, in seconds. It checks the answers against the form's own rules, and you review and change anything before you download, print or sign.
What happens to my information?
It is encrypted in transit and at rest, and it is never used to train AI.
How complex is Form 28 to fill out?
Form 28 has a Form Complexity Index of 40 out of 100, in the basic tier: 58 fillable fields across 2 pages. Instafill.ai's AI fills it in under a minute, with every field there for you to review before you download.
What is the purpose of Form 28, Request for Information?
Form 28, Request for Information, is used to collect necessary information from individuals or entities to facilitate the processing of claims, applications, or other requests. It ensures that the relevant authorities have the required data to make informed decisions.
Who is required to complete Form 28?
Individuals or entities that receive a request for information from the relevant authority are required to complete Form 28. This typically includes those involved in claims, applications, or any other processes that necessitate additional information.
What information must be provided on Form 28?
Form 28 requires the submission of specific information as requested by the authority. This may include personal identification details, relevant documentation, and any other data pertinent to the request. It is essential to provide accurate and complete information to avoid delays.
What should I do if I cannot respond to the request within 30 days?
If you are unable to respond to the request within 30 days, it is important to communicate this to the requesting authority as soon as possible. You may need to provide a valid reason for the delay and request an extension if necessary.
What happens if I fail to provide the requested information?
Failure to provide the requested information on Form 28 may result in delays in processing your claim or application. In some cases, it could lead to the denial of your request or other administrative actions by the authority.
Is the information submitted on Form 28 confidential?
Yes, the information submitted on Form 28 is treated as confidential. U.S. Customs and Border Protection (CBP) takes measures to protect the confidentiality of the information provided, in accordance with applicable laws and regulations.
What is the definition of 'price paid or payable' as per Form 28?
'Price paid or payable' refers to the total amount that is actually paid or is to be paid for the goods or services, including any additional costs such as freight, insurance, and other charges that are part of the transaction.
What types of documents are required to be submitted with Form 28?
When submitting Form 28, you are typically required to include supporting documents such as invoices, contracts, and any other relevant documentation that can substantiate the information provided in the form.
How does U.S. Customs and Border Protection (CBP) use the information collected on Form 28?
U.S. Customs and Border Protection (CBP) uses the information collected on Form 28 to assess compliance with trade regulations, determine the correct duties and taxes, and ensure that the importation of goods adheres to U.S. laws.
What are the consequences of not providing the requested samples?
Failure to provide the requested samples may result in delays in processing your application, potential penalties, or denial of the request. It is important to comply with all requests to ensure a smooth review process.
What is the significance of the certification section on Form 28?
The certification section on Form 28 is crucial as it ensures that the information provided is accurate and truthful. By signing this section, the individual certifies that they have the authority to provide the information and that it is complete to the best of their knowledge. This helps maintain the integrity of the information submitted and can have legal implications if the information is found to be false.
What should I include if I am related to the seller of the merchandise?
If you are related to the seller of the merchandise, you should disclose your relationship in the appropriate section of Form 28. This includes specifying the nature of your relationship, such as whether you are a family member, business partner, or have any other relevant connection. Providing this information is important for transparency and compliance with regulations.
Can I submit additional information after I have sent my response to Form 28?
Yes, you can submit additional information after you have sent your response to Form 28. It is advisable to clearly indicate that the new information is supplementary to your original submission. This helps ensure that all relevant details are considered and can assist in the processing of your request.
What is the OMB control number for Form 28?
The OMB control number for Form 28 is a unique identifier assigned by the Office of Management and Budget. This number is used to track the form and its usage for regulatory purposes. It is important to include this number when submitting the form to ensure proper processing.
What is the expiration date for Form 28?
The expiration date for Form 28 is specified by the Office of Management and Budget and is subject to change. It is important to check the latest version of the form or the accompanying instructions to determine the current expiration date to ensure that you are using a valid form.
How can I contact the CBP officer if I have questions about Form 28?
You can contact the CBP officer by reaching out to the designated contact number or email provided in the instructions accompanying Form 28. It is advisable to have your form and any relevant information ready to facilitate the inquiry.
What is the definition of 'assists' in the context of Form 28?
'Assists' in the context of Form 28 refers to any support or help provided by individuals or entities in relation to the information requested in the form. This may include guidance, documentation, or any other form of aid that contributes to the completion of the form.
What types of costs or expenses should be detailed in the response?
The response should detail any costs or expenses that are directly related to the activities or transactions being reported in Form 28. This may include fees, charges, or any other financial implications that arise from the actions taken in relation to the form.
What is the role of the corporate/company official in signing Form 28?
The corporate/company official signing Form 28 is responsible for certifying that the information provided is accurate and complete. This individual typically holds a position of authority within the organization and ensures that the form is submitted in compliance with applicable regulations.
Where can I find more information about the Privacy Act Statement related to Form 28?
More information about the Privacy Act Statement related to Form 28 can be found in the instructions accompanying the form or on the official website of the Customs and Border Protection (CBP). This statement outlines how personal information is collected, used, and protected.
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