Yes! You can use AI to fill out 401(k) Retirement Account Conversion to Empower Frequently Asked Questions

This document is a Frequently Asked Questions (FAQ) guide for individuals whose 401(k) retirement accounts are being moved to Empower, a new recordkeeper. It explains the transition process, details about Empower, and how to access and manage the new account, ensuring account holders are well-informed. Today, related financial paperwork can be filled out quickly and accurately using AI-powered services like Instafill.ai, which can also convert non-fillable PDF versions into interactive fillable forms.
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Form specifications

Form name: 401(k) Retirement Account Conversion to Empower Frequently Asked Questions
Number of pages: 1
Language: English
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How to Fill Out 401(k) Empower Conversion FAQ Online for Free in 2026

Are you looking to fill out a 401(K) EMPOWER CONVERSION FAQ form online quickly and accurately? Instafill.ai offers the #1 AI-powered PDF filling software of 2026, allowing you to complete your 401(K) EMPOWER CONVERSION FAQ form in just 37 seconds or less.
Follow these steps to fill out your 401(K) EMPOWER CONVERSION FAQ form online using Instafill.ai:
  1. 1 Navigate to Instafill.ai and upload the relevant financial form, such as a rollover request or beneficiary designation form associated with your account.
  2. 2 Allow the AI to scan and identify all the necessary fields on the document, such as name, address, Social Security number, and account details.
  3. 3 Securely provide your personal information, and watch as the AI intelligently populates it across all corresponding sections of the form.
  4. 4 Enter specific financial details required for the transaction, such as investment elections or contribution rates, as prompted by the interactive fields.
  5. 5 Carefully review all the auto-filled information for accuracy, making any necessary edits directly on the digital form.
  6. 6 Electronically sign the document and download the completed, submission-ready PDF to send to Empower or your plan administrator.

Our AI-powered system ensures each field is filled out correctly, reducing errors and saving you time.

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Frequently Asked Questions About Form 401(k) Empower Conversion FAQ

This document explains that your 401(k) retirement account is being moved to a new recordkeeper, Empower, effective December 1, 2022. This change affects all employees with a 401(k) plan previously managed by another recordkeeper.

No, you do not need to take any action for the transfer to occur. Your account balance, contribution elections, beneficiary designations, and any outstanding loans will be moved to Empower automatically.

A transition blackout period is a short, temporary time when you cannot access your account or make any changes. This is necessary to securely transfer your account data from the old system to Empower.

Access to your account with Empower begins once the transition blackout period is lifted in December. You can then log on to the website at empowermyretirement.com or call their customer service.

Once the transition is complete, visit empowermyretirement.com, click the 'Register' button, and select the 'I do not have a PIN' option. Follow the prompts to enter your personal information and create a username and password.

No, the transfer of your account to Empower is not considered a taxable distribution. This administrative change will not impact the tax treatment of your account.

Your loan will automatically transfer to Empower, and repayments will continue to be deducted from your paycheck without interruption. You will be able to see all loan details in your new Empower account after the transition.

Your funds will remain invested and will be mapped to similar investment options in the Empower fund lineup. An informational packet mailed to you provides specific details on how your funds will transfer.

Yes, when you register your new account, Empower will identify you and give you the option to link your new 401(k) account with your existing one. This allows you to manage all your Empower accounts with a single username and password.

Yes, Empower offers a mobile app for your smartphone or Apple Watch, available in the App Store and on Google Play. The app allows you to view and manage your account from anywhere.

Yes, after the transition is complete, you can contact Empower to discuss rolling over assets from a prior employer's retirement plan or an IRA. A retirement consultant can help you review your options.

Yes, for future actions that require paperwork, such as rollovers or distributions, AI-powered services like Instafill.ai can help. They accurately auto-fill form fields, saving you time and helping to prevent errors.

You would upload your form, such as a rollover request, to the Instafill.ai platform. The AI technology reads the document, identifies the fields, and fills them in with your saved information for you to review and complete.

You can use a service like Instafill.ai, which can convert flat, non-fillable PDFs into interactive forms. This allows you to easily type your information directly into the fields online instead of printing and filling by hand.

Compliance 401(k) Empower Conversion FAQ
Validation Checks by Instafill.ai

1
SSN, Name, and DOB Combination Match
Validates that the combination of the user's name, Social Security number, and date of birth entered during registration matches an existing record for a plan participant. This is the primary method for authenticating the user's identity and ensuring they are authorized to access a specific 401(k) account. If no match is found, the registration process is halted to prevent unauthorized account creation and access.
2
SSN Format Validation
Ensures that the Social Security Number entered by the user is a 9-digit number, typically formatted as XXX-XX-XXXX. This check prevents data entry errors and ensures the data is in a valid format for backend database lookups and identity verification. A submission with an incorrectly formatted SSN will be rejected with a message asking the user to correct the entry.
3
Date of Birth Plausibility Check
This check verifies that the entered date of birth is a valid calendar date and corresponds to a reasonable age for a retirement plan participant (e.g., over 18 years old). This helps catch common data entry mistakes and flags potentially fraudulent attempts. An invalid or implausible date will trigger an error, requiring the user to provide a valid date of birth to proceed.
4
Username Availability Check
During the registration process, this validation queries the system to confirm that the user's desired username is not already in use. Each username must be unique to serve as a secure and distinct identifier for login. If the chosen username is already taken, the system will prompt the user to create a different one.
5
Password Strength Requirements
Enforces a set of complexity rules when a user creates or updates their password, such as minimum length and the inclusion of uppercase letters, lowercase letters, numbers, and special characters. This is a critical security measure to protect the user's retirement account from brute-force attacks and unauthorized access. If the password does not meet the defined criteria, it will be rejected.
6
Investment Allocation Sums to 100%
When a user rebalances their account or sets future contribution allocations, this validation ensures that the sum of percentages across all chosen investment funds equals exactly 100%. This is crucial to prevent processing errors and ensure the participant's funds are fully allocated as intended. The system will prevent submission if the total is not 100%.
7
Loan Amount Eligibility
Verifies that a requested 401(k) loan amount does not exceed the maximum limit allowed by plan rules and federal regulations (typically the lesser of $50,000 or 50% of the vested account balance). This protects the plan's qualified status and prevents participants from borrowing more than they are permitted. A request for an amount over the limit will be rejected, and the maximum available amount will be displayed.
8
Recurring Rebalance Frequency Selection
If a user opts for their account to be rebalanced automatically, this check ensures they have selected a valid frequency (e.g., quarterly, semi-annually, or annually). This prevents an incomplete instruction where the intent to rebalance is clear but the timing is not specified. The user will be unable to save the rebalancing setup without choosing a frequency.
9
Eligible Rollover Source Account
When a user requests to roll external funds into their plan, this check validates that the source account (e.g., a prior employer's 401(k) or a Traditional IRA) is an eligible type for a non-taxable rollover. This is essential for IRS compliance and proper tax treatment of the funds. An attempt to roll over from an ineligible source, like a Roth IRA, would be flagged for rejection.
10
Withdrawal Request Eligibility
Before processing a withdrawal, this validation confirms the participant has met a distributable event criterion according to the plan's rules, such as termination of employment, reaching age 59.5, or qualifying for a hardship. This check is vital to prevent illegal in-service distributions and maintain compliance with retirement plan regulations. If the user is not eligible, the request option will be disabled or rejected.
11
Beneficiary Allocation Total Check
When designating beneficiaries, this validation ensures that the percentage allocations assigned to all primary beneficiaries sum to exactly 100%. This prevents ambiguity and future legal issues in distributing assets upon the participant's death. The form cannot be submitted until the primary beneficiary allocations total 100%.
12
Phone Number Format Validation
Ensures that any phone number entered into the system, either for the user's profile or on a service request, adheres to a standard 10-digit format. This promotes data consistency and ensures the contact information is valid for communication or identity verification purposes. An invalid format will trigger an error message prompting the user for correction.

Common Mistakes in Completing 401(k) Empower Conversion FAQ

Attempting Account Access During the Blackout Period

Users often miss or forget the specific dates of the transition blackout period mentioned in informational mailings. Attempting to log in, change investments, or request a loan during this time will fail, causing unnecessary frustration and concern about account access. To avoid this, carefully note the blackout dates and wait until the transition to Empower is officially complete before trying to access your account.

Submitting Incorrect Personal Data During Registration

When registering on the new Empower platform, users must enter personal details like their name, Social Security number, and date of birth for identity verification. A simple typo can cause the validation to fail, locking them out or delaying account access until the data is manually corrected with customer service. To prevent this, double-check all entered information for accuracy before submitting. AI-powered tools like Instafill.ai can also help by securely and accurately auto-filling personal information, reducing the risk of manual data entry errors.

Incorrectly Handling the PIN During Registration

The registration instructions specify selecting the 'I do not have a PIN' tab, but users may mistakenly wait for a PIN to be mailed or search for one they don't have. This confusion halts the registration process, preventing them from accessing their account to review balances and investment mappings post-transition. To avoid this, follow the on-screen instructions precisely and select 'I do not have a PIN' to proceed with creating a new username and password.

Failing to Link Multiple Empower Accounts

The FAQ notes that users with pre-existing Empower accounts will be prompted to link them with their new plan account. Ignoring this prompt leads to managing multiple logins and having a fragmented view of total retirement savings, which complicates holistic financial planning. To avoid this, users should accept the prompt to link their accounts when they first log in, creating a single, consolidated view of their retirement assets.

Neglecting to Review Post-Transition Investment Mapping

Your funds are automatically moved to 'similar' funds at Empower, but these new funds may have different expense ratios, risk profiles, or objectives. Failing to review this mapping can result in a portfolio that no longer aligns with your financial goals or risk tolerance. It is crucial to log in after the blackout period, compare your new investments against the mapping guide you received, and make any necessary adjustments to your allocations.

Failing to Verify Beneficiary Designations

Although the FAQ states beneficiary information will transfer automatically, data migration errors can occur. An incorrect or missing beneficiary designation can create significant legal and financial complications for your heirs in the future. After the transition, you must log into your new Empower account and personally verify that all primary and contingent beneficiary information is complete and accurate. If updates are needed, tools like Instafill.ai can help fill out the required forms quickly and accurately.

Overlooking Fees for Managed Account Services

Users might enroll in the 'My Total Retirement' managed service without fully understanding the associated fees, which are deducted quarterly from the account balance. This can lead to unexpected costs that reduce overall investment returns over the long term. Before enrolling, carefully review the tiered fee schedule and compare the service to the no-cost 'Online Advice' option to ensure it aligns with your financial preferences.

Assuming Automatic Rebalancing Will Transfer

While account balances and loans transfer automatically, specific settings like automatic portfolio rebalancing often do not. Users who assume their old settings will carry over risk having their portfolio drift from its target allocation, potentially increasing risk or reducing returns. After the transition, you should log into the Empower platform and follow the instructions to set up your desired recurring rebalancing schedule.

Procrastinating on Consolidating External Retirement Accounts

The plan allows rolling in funds from old 401(k)s or IRAs, but many users delay this process, leaving assets scattered across multiple hard-to-track accounts. This makes holistic retirement planning difficult and can lead to forgotten funds. To simplify your financial life, contact an Empower consultant soon after the transition to initiate the rollover process. If the process involves complex or non-fillable PDF forms, an AI tool like Instafill.ai can convert them into fillable versions and pre-populate your information to streamline the paperwork.

Using a Weak Password or Ignoring Security Features

When setting up their new Empower login, users may choose a simple, easy-to-guess password, putting their retirement savings at risk of unauthorized access. The Empower Security Guarantee requires users to follow prudent security practices to be covered. To protect your account, create a strong, unique password and enable any additional security features offered, such as two-factor authentication.

Using Outdated Contact Information for the Plan

After the transition, all support and account management moves to Empower's website and phone number. Continuing to use old bookmarks or call the prior recordkeeper will lead to delays and frustration, as they no longer have access to your account. To ensure you can get help when needed, delete old contact details and save the new Empower website (empowermyretirement.com) and phone number (844-465-4455).

Failing to Utilize the Mobile App for Account Management

The FAQ highlights a dedicated mobile app, but many users stick to the desktop website out of habit, missing the convenience of on-the-go account management. The app provides quick access to balances, transactions, and performance, encouraging more active engagement with one's retirement goals. To take full advantage of the new platform's features, download the Empower app from your device's app store for easy access anytime, anywhere.
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