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New licence application – Form 1–1 (IND), Application for an individual’s licence (Real estate agent, property auctioneer, resident letting agent, motor dealer, chattel auctioneer, field agent), page 1
Complex · 79/100Form Complexity Index

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What this form asks for

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Form 1–1 (IND) is the Queensland Office of Fair Trading application used by individuals seeking a new occupational licence (or to add licence classes) under the Property Occupations Act 2014, Motor Dealers and Chattel Auctioneers Act 2014, and/or Debt Collectors (Field Agents and Collection Agents) Act 2014. It collects your personal details, licence class selections, business/trading arrangements, places of business, qualifications (where required), and suitability disclosures. The form also authorises mandatory criminal history checks and requires supporting documents and fees before processing. Submitting a complete and accurate Form 1–1 is essential to avoid delays and to legally perform licensable activities only after the licence is issued.
Fillable fields200
Pages14
Sections62
Tables and lists2
Questions that depend on earlier answers21
Form Complexity IndexComplex, 79/100

The AI checks your answers before you download

16 checks built for this form, so a wrong date or a missing answer is caught before anyone else sees it.

Applicant name completeness and character validation

Ensures the applicant’s surname and given names are provided and contain only valid name characters (letters, spaces, hyphens, apostrophes) and are not placeholder text (e.g., “N/A”, “same as above”). This is critical because the licence and criminal history check must be performed against the applicant’s legal identity. If validation fails, the submission should be rejected or routed for manual review and the applicant prompted to correct the name fields.

Add-class-to-existing-licence logic and current licence number requirement

Validates that if the applicant answers “Yes” to adding class(es) to an existing licence, a current licence number is provided and matches the expected licence number format for the jurisdiction. It also checks that if “No” is selected, the current licence number field is blank to avoid ambiguity. If this validation fails, the application should be flagged as incomplete because the processing pathway and fees depend on whether this is a new licence or an add-on.

Licence class selection (at least one) and mutual exclusivity rules

Checks that at least one licence class is selected across Property occupations, Motor dealer/chattel auctioneer occupations, and Debt collector occupations. It should also enforce any system-defined mutual exclusivity or dependency rules (e.g., preventing contradictory selections if the business rules disallow certain combinations). If no class is selected or an invalid combination is chosen, the application cannot be assessed and should be returned for correction.

Licence term selection consistency with application type

Ensures the applicant selects exactly one licence term option (1 year or 3 years) for new licences, and selects “Additional class/es to an existing licence” only when the add-class question is “Yes.” This matters because term drives fee calculation and licence issue details. If validation fails, the system should block submission and request a corrected term selection.

Date format validation for all date fields (DD/MM/YYYY) and real calendar dates

Validates that all dates (date of birth, previous licence periods, employer signature date, applicant declaration date, photo certifier date) are in DD/MM/YYYY format and represent real calendar dates (e.g., not 31/02/2025). This prevents downstream processing errors and ensures legal declarations and eligibility checks are time-valid. If validation fails, the system should reject the entry and require correction before submission.

Applicant age eligibility (must be at least 18 years old)

Calculates the applicant’s age from the date of birth and confirms they are at least 18 on the application/declaration date. The notes state applicants must be at least 18 to obtain a licence (including field agent). If the applicant is under 18 or the dates are inconsistent, the application should be blocked as ineligible.

And 10 more checks
  • Other/previous name disclosure completeness
  • Identity document details presence and internal consistency (DL/passport fields)
  • Citizenship/visa work-rights logic and required passport attachment trigger
  • Contact details format validation and preferred contact method dependency
  • Residential address must be a physical address (no PO Box) and postcode/state validation
  • Postal address completeness and 'as above' handling
  • Qualifications/previous licence requirement based on selected licence class
  • Previous licence period logic (from/to order and recency rule trigger)
  • Trading particulars selection drives required sections and mandatory fields
  • Places of business validation: physical address, person-in-charge constraints, and attachment trigger

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How to Fill Out Form 1–1 (IND) Online for Free in 2026

What the AI walks you through.

  1. Select the licence type(s) and term: indicate whether this is a new licence or adding classes to an existing licence, tick the relevant licence category (property, motor dealer/chattel auctioneer, or field agent), and choose a 1-year or 3-year term.
  2. Enter applicant identity details: complete your name, any previous names, date/place of birth, and citizenship/visa work-rights information; prepare certified ID copies in your current name (or originals for in-person lodgement to be copied and certified).
  3. Provide contact and address information: add phone/email, preferred contact method, residential address (no PO box), and postal address (if different).
  4. Add eligibility and background information: upload training/qualification evidence or prior equivalent licence details (if applicable), then complete the suitability checklist and provide written explanations for any “Yes” answers.
  5. Complete trading and business structure sections: choose your trading particulars (sole trader, working director, partnership, or employed licensee) and fill the corresponding parts (places of business, corporation/partnership/employer details, and business associate/partner details as required).
  6. Attach special requirements and declarations: if applying as a field agent, include two certified passport photos and the certifier details; sign and date the applicant declaration consenting to criminal history checks and confirming accuracy.
  7. Pay and lodge the application: complete payer/payment details, include the application fee plus the criminal history check fee(s), and submit all pages and attachments by mail or in person to the Office of Fair Trading/Industry Licensing Unit.

Common Mistakes in Completing Form 1–1 (IND)

The ones the AI is built to catch.

Not clearly selecting the correct licence class(es) (or ticking multiple incompatible boxes)
Applicants often tick the wrong category (e.g., real estate agent vs resident letting agent, or motor dealer vs motor dealer (broker)) because the classes sound similar and the definitions are in the Notes. Choosing the wrong class can lead to incorrect fees, missing qualification evidence, and delays or refusal because the eligibility requirements differ by class. To avoid this, read the licence class definitions in the Notes and tick only the class(es) you genuinely need to perform, then ensure the rest of the form parts you complete match that selection.
Misunderstanding “add a class to an existing licence” and leaving the current licence number blank
People frequently answer “Yes” to adding a class but forget to provide the current licence number, or they answer “No” even though they already hold a licence and are only adding another class. This creates processing confusion and can result in the wrong fee being charged (additional class vs new licence) and requests for clarification. Double-check whether you are applying for a brand-new licence or adding classes, and if adding, always include the current licence number.
Using non-compliant date formats or incomplete dates
The form requires dates in DD/MM/YYYY, but applicants often use other formats (MM/DD/YYYY), write text dates, or omit the year—especially in licence history periods and signatures. Incorrect date formats can cause misinterpretation of eligibility windows (e.g., “held within the last two years”) and trigger follow-up requests. Always write every date as two-digit day, two-digit month, four-digit year (e.g., 03/02/2026) and ensure all “from/to” periods are complete.
Providing uncertified ID copies (or sending originals by mail)
A very common issue is attaching plain photocopies of ID when lodging by mail, or having copies certified by an ineligible person, or missing the certifier’s original signature on the copy. This makes the identification unacceptable and the application cannot be progressed until compliant certified ID is provided. If lodging by mail, send certified true copies only (JP/Commissioner for Declarations/barrister-solicitor/Notary Public) with the certifier’s original signature; if lodging in person, bring originals to be copied and certified at the counter.
Not disclosing previous names (or not explaining the name change)
Applicants often skip the “known by any other name” section, especially after marriage, deed poll changes, or using anglicised names, assuming it is optional. This can cause criminal history checks and identity verification to fail or return incomplete results, leading to delays and requests for additional evidence. List all previous names exactly as they appeared on official documents and provide a clear reason for the change so checks can be completed accurately.
Entering a PO Box/virtual office where a physical address is required
The form repeatedly states that PO Boxes are not acceptable for residential addresses and places of business, yet applicants still provide them for convenience or privacy. This can invalidate the address for service requirements and force the Office of Fair Trading to request corrected details, delaying approval. Use a physical street address for residential and each place of business (a location where documents can be served personally), and use the postal address section for PO Boxes if needed.
Choosing the wrong trading particulars path and completing the wrong parts
Applicants often tick “sole trader,” “working director,” “partnership,” or “employed licensee” incorrectly, then complete sections that don’t apply (or miss required parts like Part 7 for corporations, Part 9 for employed licensees, or Part 10 for each partner). This happens because the form branches and the instruction “complete from Part 11 onwards” depends on earlier selections. To avoid rework, decide your operating structure first, tick only the correct option, and follow the form’s instructions on which Parts must be completed for that structure.
Listing a business name instead of the legal employer in Part 9 (Employed licensee)
Part 9 explicitly says “DO NOT GIVE A BUSINESS NAME,” but applicants commonly enter a trading name rather than the legal entity (individual or corporation) that holds the licence. This can prevent verification of the employer’s licence and may invalidate the employment declaration, causing delays. Enter the employer’s full legal name (corporation name if they operate under a corporation licence, or the individual’s name if individually licensed) and include the correct employer licence number.
Missing “person in charge” details or nominating an ineligible arrangement for places of business
Applicants frequently leave the “name of person in charge” and licence number blank, nominate someone who is not appropriately licensed, or attempt to have one person in charge of multiple places of business (which is not allowed). This is a common misunderstanding of operational requirements and can block approval until corrected. Provide a licensed person in charge for each place of business (where required), ensure the licence number is included, and remember a person cannot be in charge at more than one place of business.
Not attaching required evidence of qualifications or providing incomplete training documents
Many applicants tick “Yes—completed modules” but attach the wrong document (e.g., enrolment confirmation) or a statement that doesn’t list the specific units/modules completed. Because the form requires proof that the exact approved units were successfully completed, incomplete evidence leads to requests for additional documents and delays. Attach a certificate of completion/statement of attainment/official transcript that clearly lists the relevant units/modules, and confirm they match the approved requirements for the licence class you selected.
Incorrectly answering the suitability checklist (especially convictions/insolvency) or failing to provide written details for “Yes” answers
Applicants sometimes answer “No” because they think traffic matters don’t count, they believe a “no conviction recorded” outcome doesn’t need disclosure, or they assume old matters are irrelevant—then omit required explanations. Providing incorrect or misleading information can lead to refusal, cancellation after grant, and possible prosecution, and it almost always triggers delays once discrepancies appear in checks. If unsure, answer “Yes” and attach full written details (dates, jurisdiction, outcome, and context) for each relevant question for you and any business associates.
Payment section errors: missing CHC fee, wrong total, or sending card details via email/phone
Applications are commonly delayed because the criminal history check (CHC) fee is not included (or not multiplied for each person listed), the payment section is left blank, or applicants email card details despite the form stating such emails will be deleted and payment not processed. Since processing will not progress until CHC fees are paid, these mistakes can stop the application entirely. Use the current fee schedule, calculate CHC per required person, complete the payment page, and submit card details only on the form (or pay in person/by cheque or money order), never by email or phone.

Frequently Asked Questions About Form 1–1 (IND)

 

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How does the AI fill out Form 1–1 (IND)?
You answer a few questions in plain words, or upload a document you already have. The AI reads what you give it and puts each answer into the right field of Form 1–1 (IND), on every page, in seconds. It checks the answers against the form's own rules, and you review and change anything before you download, print or sign.
What happens to my information?
It is encrypted in transit and at rest, and it is never used to train AI.
How complex is Form 1–1 (IND) to fill out?
Form 1–1 (IND) has a Form Complexity Index of 79 out of 100, in the complex tier: 200 fillable fields across 14 pages. Instafill.ai's AI fills it in under a minute, with every field there for you to review before you download.
What is Form 1–1 (IND) used for?
Form 1–1 (IND) is used by an individual to apply for a new Queensland licence (or add classes to an existing licence) for real estate agent, auctioneer (real property), resident letting agent, motor dealer, chattel auctioneer, or field agent (debt collection) activities.
Who should NOT use this form?
Do not use Form 1–1 if you need a corporation licence. Corporation licence applicants must use New licence application Form 1–2 instead.
Can I use this form to add a class to my existing licence?
Yes. In Part 1, Section 2 you can indicate you are adding class/es to an existing licence and provide your current licence number, then select the additional class/es you want.
What licence types (classes) can I apply for on this form?
You can apply for property occupation licences (e.g., real estate agent, resident letting agent, auctioneer (real property), limited real estate agent), motor dealer/chattel auctioneer licences (e.g., motor dealer, wrecker, broker, chattel auctioneer), and the debt collector occupation of field agent.
What identification documents do I need to provide, and do they need to be certified?
You must provide proof of identification in your current name (e.g., driver licence, passport, Australian citizenship certificate, or birth certificate/extract). If lodging by mail, provide a certified true copy; if lodging in person, you can show originals to be copied and certified at the counter.
I’m not an Australian citizen—what do I need to provide?
If you are not an Australian citizen, you must supply a certified copy of your international passport. The Office of Fair Trading may also check your work rights with the Department of Home Affairs.
Do I need to complete training before applying?
Most licence types require you to have completed the approved training units/modules and attach evidence (e.g., statement of attainment or transcript). Motor dealer (broker) and field agent licences have no prescribed educational requirements.
What if I previously held an equivalent licence in Queensland?
If you held an equivalent licence that expired less than two years ago, you can list the previous licence details in Part 4 instead of attaching training modules. Include the licence number and the period it was held.
What fees do I need to pay, and is GST included?
You must pay the application and licence issue fees (based on a 1-year or 3-year term) plus a separate criminal history check (CHC) fee. No GST is payable on licence fees, and your application will not progress until the CHC fee is paid.
Do I need a criminal history check, and when is it not required?
A criminal history check is mandatory for all applicants and any listed individual business associates. A new CHC is not required if one was completed under a relevant Act within the last six months.
I was born in New Zealand or have a New Zealand passport—what extra document is required?
You must obtain a New Zealand criminal history check or a letter stating you have no criminal history from the New Zealand Ministry of Justice. The Office of Fair Trading can only accept original NZ documents dated within one month of when you send them, and NZ processing can take up to 20 working days.
What address can I use for my residential or business address—can I use a PO Box?
A PO Box is not acceptable for residential address or places of business. The principal place of business must be a physical location where documents can be served personally (not a virtual office/mail centre).
How do I choose the correct ‘trading particulars’ option (sole trader, working director, partnership, employed licensee)?
In Part 5, select the option that matches how you will operate: sole trader (you operate under your own name/business name), working director (you operate through a corporation and the corporation must be licensed), partnership (partners/corporate partners must be licensed), or employed licensee (you work for a licensed employer). Then complete the additional parts listed for that option.
If I’m an employed licensee, what does my employer need to do?
Complete Part 9 with your employer’s legal name and licence number (not a business name), and your employer must sign and date the form (a director/person in charge if the employer is a corporation). If your employment address is a new place of business, your employer must also provide a letter to add the address to their licence and confirm whether you will be the licensed person in charge.
I’m applying for a field agent licence—do I need photos and how do they have to be certified?
Yes. Field agent applicants must provide two recent passport photos, placed in an envelope and stapled to the front of the application; the back of each photo must be certified with the required wording and signed by a person aged 18+ who has known you for at least 12 months and is not related to you.
How long does processing take, and can I start work before the licence is issued?
Normal processing time is 4–6 weeks, but it may take longer if information/fees are missing or police checks are delayed. You cannot perform the functions of a licensee until the licence has been issued.
How do I submit the form and pay, and what payment methods are accepted?
You can lodge by mail to the Industry Licensing Unit (GPO Box 3111, Brisbane QLD 4001) or in person at a Fair Trading Office or Queensland Government Service Office. Payment can be made in person by cash, or by debit/credit card, cheque, or money order; do not send cash by mail.
Can I email my credit card details to pay?
No. The Office of Fair Trading cannot accept card details by phone or email (including attachments); if an email contains card details it will be deleted and your application/payment will not be processed.
What happens if I answer ‘Yes’ to a suitability question (e.g., convictions, insolvency, licence cancellation)?
If you answer ‘Yes’ to any suitability question in Part 11, you must provide full details in writing. Disclosure does not automatically disqualify you, but failing to disclose can lead to cancellation and possible prosecution.
What if my application is incomplete or I forget to include pages, documents, or the payment section?
Incomplete applications delay processing and the Office of Fair Trading may need to write to you for missing items. If you do not respond within a reasonable timeframe, the application may be deemed withdrawn and you may need to reapply.
Are fees refundable if I withdraw my application or if it is refused?
If you withdraw before a licence is issued or the application is refused, the application fee is not refundable and any criminal history check fees for checks already conducted are not refundable. Other fees may be refunded according to the form’s refund conditions.
Do I need to notify the Office of Fair Trading if my details change after I apply or after I’m licensed?
Yes. If your licence details, address, or suitability requirements change, you must notify the Office of Fair Trading in writing within 14 days, or you may be fined.
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