Yes! You can use AI to fill out ADP Retirement Services: Your retirement account and the C.A.R.E.S. Act

This is an informational notice from ADP Retirement Services detailing provisions of the Coronavirus Aid, Relief, and Economic Security (C.A.R.E.S.) Act for retirement plan participants. It outlines eligibility and options for accessing retirement funds, such as Coronavirus Related Distributions (CRDs) and loan repayment suspensions, due to financial hardship from the COVID-19 pandemic. Today, any associated request forms can be filled out quickly and accurately using AI-powered services like Instafill.ai, which can also convert non-fillable PDF versions into interactive fillable forms.
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Form specifications

Form name: ADP Retirement Services: Your retirement account and the C.A.R.E.S. Act
Number of pages: 1
Language: English
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Follow these steps to fill out your 99-5839-P-03-0420 form online using Instafill.ai:
  1. 1 Navigate to Instafill.ai and upload the relevant ADP C.A.R.E.S. Act request form, or select it from their template library.
  2. 2 Use the AI assistant to automatically detect and label all fields, such as your name, account number, and distribution details.
  3. 3 Provide your personal and retirement account information, allowing the AI to help pre-fill data from your secure profile.
  4. 4 Specify the action you are requesting, such as a Coronavirus Related Distribution (CRD) or a loan repayment suspension, and enter the required amounts or dates.
  5. 5 Carefully review all the information entered for accuracy, ensuring it aligns with the criteria outlined in the C.A.R.E.S. Act notice.
  6. 6 Securely e-sign the form and download the completed document, ready to be submitted to ADP Retirement Services as instructed.

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Frequently Asked Questions About Form 99-5839-P-03-0420

This document explains how the C.A.R.E.S. Act impacts your retirement account, outlining options available to you if you've been financially affected by the COVID-19 pandemic.

You may be eligible if you, your spouse, or a dependent were diagnosed with COVID-19, or if you experienced financial hardship due to being quarantined, furloughed, laid off, or having your hours reduced.

A CRD is a special type of withdrawal from your retirement account for qualified individuals. The 10% early withdrawal tax is waived for amounts up to $100,000, and you have flexible options for paying the income tax.

To request a CRD, you must call the dedicated ADP Retirement Services line at 800-695-7526. Representatives are available Monday through Friday, from 8am to 9pm Eastern Time.

Yes, if you are a qualified individual, you may elect to defer payments on outstanding loans for the remainder of 2020. You can do this online through your account or by calling ADP.

No, the C.A.R.E.S. Act suspended the requirement to take RMDs during 2020. If you still want to take your RMD, you must call ADP Retirement Services to request it.

The withdrawal amount may be taxed as ordinary income over a 3-year period. Alternatively, you can repay the amount to your retirement plan within three years to avoid the taxes.

If you terminate your employment, you are required to pay back the outstanding loan amount. If you fail to do so, the loan balance will be treated as a taxable distribution.

No, this is an informational notice, not a form to be completed. To take any action, you must call ADP Retirement Services or log in to your participant website.

No, ADP and its affiliates do not offer investment, tax, or legal advice. You should direct specific questions to your plan administrator or a financial advisor.

Yes, if you need to fill out any related paperwork, services like Instafill.ai can use AI to accurately auto-fill form fields, saving you time and reducing errors.

Simply upload the form to the Instafill.ai platform. The service will make the document interactive, and its AI can help you fill in the required information before you download the completed form.

You can use a tool like Instafill.ai to convert the flat, non-fillable PDF into an interactive form. This allows you to easily type your information directly into the fields on your computer.

Compliance 99-5839-P-03-0420
Validation Checks by Instafill.ai

1
C.A.R.E.S. Act Eligibility Certification
Verifies that the user has checked at least one box to certify they meet the eligibility criteria for a Coronavirus-Related Distribution or loan provision. This is a mandatory legal requirement under the C.A.R.E.S. Act. Failure to certify will prevent the form submission, as the special provisions cannot be granted without this attestation.
2
CRD Amount Does Not Exceed Maximum Limit
Ensures that the requested Coronavirus-Related Distribution (CRD) amount is not greater than the $100,000 limit specified by the C.A.R.E.S. Act. This check is crucial for compliance with federal regulations. If the amount exceeds the limit, the user will be prompted to enter a lower value.
3
CRD Amount Does Not Exceed Vested Account Balance
Validates that the requested distribution amount is less than or equal to the user's available vested account balance. This prevents overdrafts and ensures the user can only withdraw funds they are entitled to. If the requested amount is too high, the system will display an error with the maximum available withdrawal amount.
4
Loan Suspension Eligibility Check
Confirms that the user has at least one outstanding loan on their retirement account before allowing a loan repayment suspension request to proceed. This prevents users without active loans from submitting an invalid request. If no outstanding loan is found, the option to suspend payments will be disabled or an error message will be shown.
5
Request Type Selection Completeness
Checks that the user has selected a specific action, such as requesting a CRD, a new loan, or a loan suspension. This field is mandatory to understand the user's intent and route the request to the correct processing workflow. The form cannot be submitted until a valid request type is chosen.
6
Conditional Field Requirement for Request Type
Ensures that all necessary information for the selected request type is provided. For example, if 'Coronavirus-Related Distribution' is selected, the distribution amount field must be filled. This check guarantees that the submission is complete and actionable, preventing delays caused by missing information.
7
Social Security Number (SSN) Format
Validates that the provided Social Security Number follows the standard 9-digit format (XXX-XX-XXXX or XXXXXXXXX). Proper formatting is essential for accurate participant identification and record matching. An incorrectly formatted SSN will trigger an error message prompting the user to correct the entry.
8
Participant Full Name Completeness
Verifies that both the first name and last name fields are filled out. A full name is fundamental for identifying the participant and ensuring the request is associated with the correct account. The form will not be accepted if either name field is left blank.
9
CRD Request Window Validation
Checks if the submission date for a CRD request falls within the timeframe stipulated by the C.A.R.E.S. Act, which is between January 1, 2020, and December 30, 2020. This ensures all processed distributions are compliant with the act's provisions. Requests submitted outside this window would be rejected as ineligible for the special tax treatment.
10
Phone Number Format Validation
Ensures the user's phone number is entered in a valid, standard format (e.g., 10 digits with an optional country code). A valid phone number is critical for contacting the participant if there are questions about their request. The system should reject invalid formats and guide the user to enter a correct number.
11
New Loan Amount Within Plan Limits
Validates that a new loan request does not exceed the plan's maximum loan amount, typically the lesser of $50,000 or 50% of the participant's vested account balance. This check enforces plan rules and federal lending regulations. If the requested amount is too high, an error will be displayed with the maximum permissible loan amount.
12
Duplicate Submission Prevention
Checks if an identical request from the same participant has been submitted within a short time frame (e.g., the last 24 hours). This validation helps prevent accidental duplicate submissions, which could lead to unintended multiple distributions or loans. If a duplicate is detected, the user is shown a confirmation message asking if they intended to submit again.

Common Mistakes in Completing 99-5839-P-03-0420

Misunderstanding Eligibility for C.A.R.E.S. Act Provisions

Individuals may skim the eligibility criteria and incorrectly assume they qualify for a Coronavirus Related Distribution (CRD) or loan suspension due to the stress of a financial emergency. The consequence is taking a distribution that doesn't qualify for special tax treatment, potentially leading to a 10% early withdrawal penalty and other tax complications. To avoid this, carefully read the specific qualifications listed, such as a COVID-19 diagnosis or direct financial hardship from being furloughed, and consult a financial advisor if you are unsure.

Ignoring the Long-Term Retirement Impact of a Withdrawal

When facing immediate financial need, it's easy to focus only on the short-term relief a withdrawal provides, underestimating the long-term damage to retirement savings from lost principal and compound earnings. This can result in a significantly smaller nest egg and a delayed retirement. Before taking a distribution, use a retirement calculator to model the future impact and consider it a last resort after exploring all other options.

Failing to Formally Request a Loan Suspension

The document states that qualified individuals 'may elect to defer payments,' which is not an automatic process. A common error is to simply stop making loan payments without going online or calling ADP to formally request the suspension. This action can lead to the loan being considered in default, making the entire balance taxable as income. To prevent this, you must proactively follow the instructions to request the suspension through your online account or by phone; AI-powered tools like Instafill.ai can help ensure accuracy when completing such online request forms.

Replying Directly to the Automated Email

The notice explicitly states it is an automated email and not to reply, but a frequent mistake is hitting the 'reply' button to ask questions out of habit. This results in the inquiry going to an unmonitored inbox, leading to significant delays and the false assumption that a request is being processed. Always look for specific contact instructions, such as the dedicated phone number provided, for any actions or questions.

Assuming a Required Minimum Distribution (RMD) Will Be Paid

The C.A.R.E.S. Act suspended the requirement to take RMDs for 2020, and ADP's default action was to not distribute them. Individuals who rely on this RMD for income might mistakenly assume it will be paid out as in previous years, leading to a shortfall in their expected income. To avoid this, if you need your RMD funds, you must proactively call ADP Retirement Services to request the distribution as instructed.

Not Understanding the Tax Implications of a CRD

While the 10% penalty is waived, a CRD is still considered taxable income. People often forget this or misunderstand the option to spread the income over three years, leading to a surprise tax bill. To avoid this, consult a tax professional to understand how the withdrawal will impact your specific tax situation and to make an informed decision about the repayment or tax-spreading options.

Calling the Incorrect Number or Outside of Business Hours

The document provides a specific phone number and operating hours for C.A.R.E.S. Act requests. A common error is to search for a general ADP customer service number or call outside the specified hours, leading to wasted time and an inability to reach the correct department. Always double-check the document for the exact contact details before calling. If this information were on a non-fillable PDF, a tool like Instafill.ai could make it interactive and easier to copy key details from.

Being Unprepared for the Verification Call or Online Request

When calling or going online to request a distribution, you must provide personal and account information for verification. People often initiate the process without having information like their Social Security or account number ready, which prolongs the process and delays access to funds. Before starting, gather all necessary details. For online forms, AI-powered form fillers like Instafill.ai can help prevent data entry errors by auto-filling and validating your information.

Treating Informational Content as Personalized Advice

This document provides general information and includes a clear disclaimer that it is not legal, tax, or investment advice. A serious mistake is to interpret this information as a recommendation for your specific situation, which can have negative, unforeseen consequences. Always consult with your own qualified financial, legal, or tax advisor to get advice tailored to your personal circumstances.

Missing the Deadline for a Coronavirus Related Distribution

The special provisions for CRDs were only available for distributions taken within the 2020 calendar year. An individual might delay their decision, not realizing there is a firm deadline, thus losing access to favorable provisions like the waived 10% penalty. It's crucial to pay attention to deadlines mentioned in financial notices and act accordingly to avoid missing out on time-sensitive benefits.

Not Planning for Loan Repayment Upon Job Termination

The fine print states that if you terminate employment with an outstanding loan, the full balance becomes due. Many people are unaware of this provision and are caught off guard, facing a large and unexpected tax liability if the loan is not repaid. Before taking a loan, fully understand all repayment terms, especially those related to a change in employment status.

Confusing a CRD with a Standard Hardship Withdrawal

A CRD under the C.A.R.E.S. Act had unique benefits, like the waived 10% penalty. A person might call and simply ask for a 'hardship withdrawal' without using the specific term 'Coronavirus Related Distribution.' This could lead a representative to process a standard withdrawal, which would be subject to penalties. To avoid this, use the specific terminology from the notice when making your request to ensure you receive the intended benefits.
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